Terms and Conditions

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.  Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period-  Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Shipping Policy

We are not responsible for any damages that may occur during transit by the postal service. Once items are marked as delivered to your address, and you have not received them, please contact your postal service and follow their procedures for resolution. We are also not responsible for refunds on items that are delivered to the wrong address or marked as delivered, provided that we have proof of shipment.

Warranty Policy

We do not offer any warranty on our products. All items are sold "as is" and are non-returnable. By purchasing from us, you acknowledge and accept this condition.